Peace of Mind for you & your loved ones

Protect the things that matter

Nicola McKinley

Hi I’m Nicola and I’ll be your first point of contact at Cooper Rose. I can’t wait to put you in touch with our friendly, knowledgeable and impartial advisors.

P.S. Don’t worry if you’re not sure about insurance, we’re happy to help!

Should you fail to disclose or misrepresent a fact, then you risk the insurer only paying part of the claim, declining to pay all the claim and possibly declaring the policy invalid.

Welcome to Cooper Rose

Worry-free insurance advice for all circumstances

There are so many things to protect in life, we don’t think twice about insuring our Car or Home… because, well, we wouldn’t legally be able to have those things without insurance.

But when it comes to our families security it’s often the last thing we want to think about. But not here, our advisors like nothing more than giving our clients the fantastic peace of mind they deserve.

Couple sitting together holding hands

More than Life Cover

Insurance Advice you can trust

Critical Illness

We can arrange cover that pays out should you or your family contract a specified critical illness.

This will hopefully give you some breathing space from daily money worries, allowing you to care for the ones you love the most.

Mortgage Payment Protection

If an accident, illness or losing your job stops you working, keeping up your mortgage can be the last thing on your mind.

Accident, sickness and unemployment cover can help pay your mortgage for a set time, subject to the policy’s terms and exclusions.

House Insurance

If something happened to your home or your possessions, it’s great to know you’re covered.

And best of all you’ll have us in your corner, to make sure you get your life back to normal as soon as possible.

Insurance FAQs

Questions we get asked a lot

No question is too small and definitely not trivial, so if yours isn’t answered here, just give us a call.

Do I need life insurance if I have a mortgage?

It isn’t a legal requirement. But if someone depends on you, it can pay off or reduce the mortgage if you die while the policy is in place.

How much it pays depends on the cover you choose. We’ll help you work out how much makes sense for you.

What’s the difference between life insurance and critical illness cover?

Life insurance pays out a lump sum if you die while the policy is in place. Critical illness cover pays out a lump sum if you’re diagnosed with one of the illnesses listed in your policy.

Each illness has to meet the policy’s definition, so not every serious illness is covered. We’ll go through what is and isn’t included before you decide.

What is accident, sickness and unemployment cover?

Accident, sickness and unemployment cover (often called ASU or mortgage payment protection) can help pay your mortgage for a set time if an accident, illness or losing your job stops you working.

Policies have exclusions and waiting periods, and only pay out for a limited time. If you’re self-employed, you usually can’t claim for unemployment.

Income protection replaces part of your income if illness or injury stops you working, often for longer. We’ll help you work out which, if either, makes sense for you.

Will I need a medical to get life insurance or critical illness cover?

It depends on the policy, how much cover you want and your health. Many applications only need health questions, but some need a medical or a report from your GP.

We’ll let you know what to expect before you apply.

Can I get cover if I’ve had health problems?

Often, yes. A past or existing condition doesn’t automatically rule you out, but it may mean a higher price, an exclusion or a refusal.

The insurer’s questions need full and honest answers, or a claim may not be paid. Let us know about it at the start and we’ll look at your options together.

Do I need buildings insurance?

If you have a mortgage, your lender will usually insist on buildings insurance from the day you exchange contracts.

Contents insurance is your choice. It can pay to repair or replace your belongings, up to the limits in your policy and subject to its exclusions.

The Cooper Roses

Meet the Team

Louise Havelock Owner Cooper Rose Mortgages

Louise Havelock

CeMAP Qualified

Owner | Mortgage & Protection Advisor

Janet Simmons Cooper Rose Mortgages Newcastle

Janet Simmons

CeMAP Qualified

Mortgage & Protection Advisor

Nicola McKinley Cooper Rose Mortgages in Newcastle

Nicola McKinley

Mortgage & Protection Administrator

Our Clients are the best!

Our Google Reviews

  • Paul Davison

    8 September 2026

    The only real positive to come out of such a challenging house move was having the pleasure of working with Louise and Nicola from Cooper Rose. Our house move was incredibly complicated and spanned over a year, but throughout the entire process, Louise and her team were there to support us, provide advice and guide us through everything from mortgages and life cover to securing new rates, amendments, changes and alterations — the list honestly goes on! Despite the complexity of our situation, they handled everything with incredible efficiency and professionalism, while still maintaining such a personal and caring approach. Their support made a huge difference and kept us persevering when the house move felt like it might never happen. Their communication was exceptional, with emails and phone calls often being responded to within minutes. We genuinely couldn’t have asked for better service or support throughout what was, at times, a very stressful process. We are extremely grateful to Louise, Nicola and the whole team for everything they did for us. We will absolutely continue to work with Louise and her team in the future and would have no hesitation whatsoever in recommending Cooper Rose to anyone. Thank you so much!

  • Alana Bradley

    29 July 2026

    Without Louise and cooper rose we were completely clueless when it came to buying our first home. When it came to figuring out what we could afford, finding the best rates applying for our mortgage, and getting all our insurances arranged, we didn't know where to even begin. Louise spent some much time with us to go through and explain everything and what our options were and always had our best interests in mind. The service provided went beyond what we ever expected and we can whole heartedly say that without her we would have never got through the process of buying our home. Going to Cooper Rose is the best decision you can possibly make, otherwise you'll be left with mountains of stress!

  • Matt Dykes

    20 July 2026

    Louise and her team are utterly fantastic. When we first enquired with her about getting a mortgage in principal sorted it was just before all the chaos in Iran which drove interest rates up. She and her team worked incredibly hard to get our application in before the interest rates were updated and secured us the lower rate of interest. I cannot recommend this company enough. We needed a witness signature and Louise was more than happy to do this for us as well without any request for a fee. Seriously, if you're needing a new mortgage for any reason do yourself a favour and reach out to Louise. You won't regret it.

  • Jason Brogan

    6 May 2026

    Thanks so much to Louise and the team for helping to sort my remortgage. It was a little tricky and took along time with the issues we had but we got there in the end. Thank You

  • Kimberley Brannan

    5 May 2026

    Thank you Louise and the team for all of your help when purchasing my house. Your attention to detail is second to none, thank you for such a seamless process!

  • Frazer Vodden

    25 April 2026

    Louise and Cooper Rose were absolutely fantastic. As first time buyers we were fully supported throughout the buying process. Louise was always on hand to answer any questions we had. We were also supported with picking out the right insurances for us which gave us peace of mind. I couldn't recommend Cooper Rose enough if you're looking for a Mortgage Advisor.

See all our Google reviews

The reviews displayed reflect the client's individual experience and may not be representative of all clients.